Barista Skills for Resumes and Interviews
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BY ALISON DOYLE
Updated November 22, 2017
Are you eager to get some job experience within an upbeat work setting? Thanks to the national craze for specialty coffee prompted by Starbucks and other coffee sellers, there are now dozens of coffee shops and drive-through espresso bars in every town in America, and they are always looking for talented and cheerful baristas.
If you can get hired by Starbucks, for example, you’ll be entitled to some sweet perks while the coffee percolates. The company currently offers customized benefits packages, a stock program, generous college tuition support, and employee discounts. To work as a barista, you need solid customer service skills and the ability to work independently as well as with a team in a fast-paced environment. Loving the smell of fresh coffee doesn't hurt either!
Barista Job Responsibilities
Typical barista duties with a small, independent coffee shop or a large retail chain might include:
Preparing to open the store
Taking orders and ringing up payment
Grinding coffee beans
Preparing and serving light food and snacks
Cleaning work areas, coffee machines, and equipment
Creating stock displays
Keeping track of inventory and placing new orders
Preparing the store to close
On-the-job training may include learning things like:
The origins and flavors of coffee to best answer customers' questions
How to use and clean a coffee bean grinder and espresso machine
How to add foam and texture to milk
Adding artistic designs to the top of a latte
Knowledge of sourcing, roasting, extraction, milk temperatures, and different brewing methods
How to prepare specialty coffee and tea drinks
Advanced training teaches a barista to understand:
The coffee production process, from growth till the time it's poured into the cup, along with the ways in which the entire process affects the final beverage
Characteristics of different types of coffee
The roasting process, roast type, caffeine, and Swiss Water decaffeination
The characteristics of Fair Trade and Rain Forest Alliance coffees
The dimensions of coffees grown in different regions
How to create a drink for a customer based on his individual preferences
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Barista Core Abilities and Attributes
An extroverted and vivacious personality
Top notch customer service skills
Ability to work well under pressure with high customer traffic
Taking initiative and working well independently
Attention and an eye for detail
Flexible and works well with a team
Knowledge of health, safety, and hygiene in the retail food production environment
Ability to multitask, juggling jobs such as taking orders, making drinks, ringing up customers, and answering product questions
Barista Skills List
Here's a comprehensive list of barista skills for resumes, cover letters, job applications, and interviews. You’ll notice that many of these keywords can be found in job advertisements for baristas. You should try to echo as many of the keywords listed in a job posting as possible in your resume and cover letter, since many employers use automated parsing systems to review potential candidates’ job applications.
These systems are programmed to seek out these words, and so the more you include, the higher your resume will be ranked. Required skills will vary based on the job for which you're applying, so also review our list of skills listed by job and type of skill.
Personal Attributes
Approachable
Attention to Detail
Dependable
Efficiency
Enthusiasm
Flexible
Hands On
High Level of Accuracy
Friendly
Follow Instructions
Informative
Multi-tasking
Personable
Politeness
Positive Attitude
Professional
Punctual
Reliable
Team Player
Timeliness
Product Skills
Cappuccinos
Cashiering
Cash Handling
Cleanliness
Coffee
Coffee Beans
Coffee Blends
Coffee Grinding
Coffee History
Coffee Making
Coffee Production
Coffee Tasting
Espresso Blends
Espresso Machines
Espresso Techniques
Food Service
Health and Safety Codes
Inventory
Juice Bar Drinks
Latte Art
Lattes
Specialty Coffee Drinks
Tea
Tea Blends
Interpersonal/Sales Skills
Communication
Creativity
Credit Cards
Customer Assistance
Customer Service
Display Building
Greeting Customers
Making Change
Managing Cash Drawers
Math
Money Handling
Monetary Transactions
Order Supplies
Ordering
Organization
Point of Sale Systems (POS)
Pricing
Sales
Sales Analysis
Transactions
Vendor Relations
Verbal Communication
Written Communication
https://www.thebalancecareers.com/barista-skills-for-resumes-applications-and-interviews-2062354
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