Wednesday, August 22, 2018

Barista Skills for Resumes and Interviews

Barista Skills for Resumes and Interviews



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BY ALISON DOYLE

 

Updated November 22, 2017


Are you eager to get some job experience within an upbeat work setting? Thanks to the national craze for specialty coffee prompted by Starbucks and other coffee sellers, there are now dozens of coffee shops and drive-through espresso bars in every town in America, and they are always looking for talented and cheerful baristas.





If you can get hired by Starbucks, for example, you’ll be entitled to some sweet perks while the coffee percolates. The company currently offers customized benefits packages, a stock program, generous college tuition support, and employee discounts. To work as a barista, you need solid customer service skills and the ability to work independently as well as with a team in a fast-paced environment. Loving the smell of fresh coffee doesn't hurt either!





Barista Job Responsibilities





Typical barista duties with a small, independent coffee shop or a large retail chain might include:





Preparing to open the store





Taking orders and ringing up payment





Grinding coffee beans





Preparing and serving light food and snacks





Cleaning work areas, coffee machines, and equipment





Creating stock displays





Keeping track of inventory and placing new orders





Preparing the store to close





On-the-job training may include learning things like:





The origins and flavors of coffee to best answer customers' questions





How to use and clean a coffee bean grinder and espresso machine





How to add foam and texture to milk





Adding artistic designs to the top of a latte





Knowledge of sourcing, roasting, extraction, milk temperatures, and different brewing methods





How to prepare specialty coffee and tea drinks





Advanced training teaches a barista to understand:





The coffee production process, from growth till the time it's poured into the cup, along with the ways in which the entire process affects the final beverage





Characteristics of different types of coffee





The roasting process, roast type, caffeine, and Swiss Water decaffeination





The characteristics of Fair Trade and Rain Forest Alliance coffees





The dimensions of coffees grown in different regions





How to create a drink for a customer based on his individual preferences





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Barista Core Abilities and Attributes





An extroverted and vivacious personality





Top notch customer service skills





Ability to work well under pressure with high customer traffic





Taking initiative and working well independently





Attention and an eye for detail





Flexible and works well with a team





Knowledge of health, safety, and hygiene in the retail food production environment





Ability to multitask, juggling jobs such as taking orders, making drinks, ringing up customers, and answering product questions





Barista Skills List





Here's a comprehensive list of barista skills for resumes, cover letters, job applications, and interviews. You’ll notice that many of these keywords can be found in job advertisements for baristas. You should try to echo as many of the keywords listed in a job posting as possible in your resume and cover letter, since many employers use automated parsing systems to review potential candidates’ job applications.





These systems are programmed to seek out these words, and so the more you include, the higher your resume will be ranked. Required skills will vary based on the job for which you're applying, so also review our list of skills listed by job and type of skill.





Personal Attributes





Approachable





Attention to Detail





Dependable





Efficiency





Enthusiasm





Flexible





Hands On





High Level of Accuracy





Friendly





Follow Instructions





Informative 





Multi-tasking





Personable





Politeness





Positive Attitude





Professional





Punctual





Reliable





Team Player





Timeliness





Product Skills





Cappuccinos





Cashiering





Cash Handling





Cleanliness





Coffee





Coffee Beans





Coffee Blends





Coffee Grinding





Coffee History





Coffee Making





Coffee Production





Coffee Tasting





Espresso Blends





Espresso Machines





Espresso Techniques





Food Service





Health and Safety Codes





Inventory





Juice Bar Drinks





Latte Art





Lattes





Specialty Coffee Drinks





Tea





Tea Blends





Interpersonal/Sales Skills





Communication





Creativity





Credit Cards





Customer Assistance





Customer Service





Display Building





Greeting Customers





Making Change





Managing Cash Drawers





Math





Money Handling





Monetary Transactions





Order Supplies





Ordering





Organization





Point of Sale Systems (POS)





Pricing





Sales





Sales Analysis





Transactions





Vendor Relations





Verbal Communication





Written Communication



 https://www.thebalancecareers.com/barista-skills-for-resumes-applications-and-interviews-2062354 


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