Phlebotomy Skills to List on a Resume and Cover Letters
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BY ALISON DOYLE
Updated April 29, 2018
Phlebotomists draw blood from patients for tests, research, transfusions, and/or blood donations. They work primarily in hospitals, doctors’ offices, blood donation centers, and laboratories. Along with drawing blood, they also label the blood for processing, enter information in computer databases, and assemble and maintain all the medical instruments needed to draw blood.
Phlebotomists often explain the procedure to patients and reassure patients who are nervous. Sometimes, they also have to care for patients who have an adverse reaction after their blood is drawn. Phlebotomists require a wide variety of skills. Some of these are hard skills such as knowing how to perform certain medical procedures. Others are soft skills, such as compassion for anxious patients.
Below is information on phlebotomist skills for resumes, cover letters, job applications, and interviews. Included is a detailed list of five of the most important phlebotomist skills, as well as a longer list of even more related skills.
How to Use Skills Lists
You can use these skills lists throughout your job search process. Firstly, you can use these skill words in your resume. In the description of your work history, you might want to use some of these keywords. Secondly, you can use these in your cover letter. In the body of your letter, you can mention one or two of these skills, and give a specific example of a time when you demonstrated those skills at work.
Finally, you can use these skill words in an interview. Make sure you have at least one example of a time you demonstrated each of the top five skills listed here. Of course, each job will require different skills and experiences, so make sure you read the job description carefully and focus on the skills listed by the employer. Here are the top phlebotomy job skills to list.
Attention to Detail
Phlebotomists usually have a constant flow of patients throughout the day. They need to be precise when drawing blood, labeling samples and keeping track of samples.
Communication
Phlebotomists need to be able to clearly explain procedures to patients, and listen to their questions and concerns. Many patients will be nervous, so clearly explaining what is going to happen will put patients at ease. Verbal communication skills are therefore critical.
Data Entry
Most hospitals and doctors’ offices require phlebotomists to enter patient and specimen information in a medical record database on the computer. Having data entry skills and experience is a big plus for a phlebotomist.
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Dexterity
Physical dexterity (or motor skills) is critical for a phlebotomist. Phlebotomists have to work with their hands to handle equipment and draw blood. They need to be able to draw blood quickly and efficiently, with minimal discomfort for patients.
Empathy
Phlebotomists need to have strong interpersonal skills. In particular, they need to be able to empathize with and show concern and care for patients who are nervous. Empathy will help a phlebotomist interact successfully with patients and their families.
List of Phlebotomist Skills
Read below for a longer list of phlebotomist skills that includes the skills listed above. These skills are divided into distinct categories.
Interpersonal Skills
Calming anxious clients
Customer service
Empathy
Explaining the process of extracting samples to clients
Instructing patients regarding proper urine collection
Listening
Maintaining confidentiality
Persuading reluctant clients to cooperate with collections
Positioning patients
Properly identifying patients
Personal Attributes
Accuracy
Adaptability
Attention to detail
Collaboration
Communication
Continual learning
Critical thinking
Dependability
Dexterity
Listening
Hand-eye coordination
Mathematical skills
Multitasking
Organizational skills
Prioritizing assignments
Problem-solving
Speaking clearly
Stress management
Time management
Working quickly
Technical Skills
Adhering to government regulations
Applying tourniquets
Basic life support
Calculating quantity of blood needed
Close vision
Collecting blood using proper technique and protocol
Data entry
Decontaminating puncture site
Documenting all procedures
Following infection control guidelines
Identifying abnormal cells
Learning new software
Locating appropriate veins for blood collection
Maintain specimen integrity
Maintaining lab equipment
Manual and finger dexterity
Microsoft Excel
Microsoft Word
Minimizing waste of supplies
Ordering supplies
Performing chemical tests
Preparing specimens for transport to the laboratory
Promoting workplace safety
Properly labeling specimens
Reading and interpreting medical documents
Reading color chemical reactions
Receiving pre-collected specimens from clients
Recording data
Responding to emergency situations
Safely disposing of blood and bodily fluids
Spanish
Sterilizing collection site
Suggesting ways to improve quality and efficiency of blood collection
Taking vital signs
Testing blood for drugs
Tracking specimens
Transporting specimens to the laboratory
Venipunctures
Writing reports, correspondence, and policies
https://www.thebalancecareers.com/list-of-phlebotomist-skills-2062454
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